FAQ
Questions before you start?
Straight answers about scope, pricing and how we work. If your question is not here, you can email us.
Common questions
What you need to know.
Do we need technical staff to use this?
No. For the Enquiry Website, we handle the build, hosting and routine maintenance. You provide your business information and review the website before launch. Content changes and any other services follow their agreed scope.
What kinds of businesses are the best fit?
The strongest fit is a small or mid-sized service business with repeated enquiries, limited admin capacity, and clear patterns in how work is quoted, booked, or handed off.
Do we need to replace our existing tools?
Usually not. We start with the immediate problem and keep existing tools where they still help.
Where should we start?
Start with the stage where enquiries currently slow down or disappear. Infoseed recommends the smallest service that fixes that stage.
Is this only for Canberra businesses?
No. Infoseed is based in Canberra and works with suitable service businesses across Australia. We confirm the requirements and scope in writing before work begins.
Do you publish starting prices on the site?
Yes. The Enquiry Website is $499 setup plus $49/month with an initial 12-month managed-service term, the Workflow Pilot is $699 one-off, and the other services publish starting prices with clear boundaries.
Can services connect later?
Yes. You can start with one service. We only connect another part when it solves a real problem.
What does the monthly fee cover?
For the Enquiry Website, $49/month covers managed hosting, routine maintenance, basic care, enquiry form operation, and basic analytics/tracking. Content changes after launch use the fixed-price menu; monthly content update hours are not included. Follow-up System, AI Enquiry Assistant and Enquiry Dashboard have their own managed-service scope and are purchased separately.