FAQ
Straight answers about connected enquiry systems.
If something still feels vague after this page, it probably needs a conversation rather than more marketing copy.
Common questions
Start with the stage that is getting in the way.
Do we need technical staff to use this? +
No. This is a managed service. We handle setup, review, and ongoing improvement. Your team mainly needs to clarify business rules and review outcomes with us.
What kinds of businesses are the best fit? +
The strongest fit is a small or mid-sized service business with repeated enquiries, limited admin capacity, and clear patterns in how work is quoted, booked, or handed off.
Do we need to replace our existing tools? +
Usually not. We start with the broken stage and connect existing tools where they remain useful.
Where should we start? +
Start with the stage where enquiries currently slow down or disappear. Infoseed recommends the smallest service that fixes that stage.
Is this only for Canberra businesses? +
No. Canberra is our local base and a key search focus, but the service is available Australia-wide for suitable businesses.
Do you publish starting prices on the site? +
Yes, where the starting scope is standard. The Enquiry Website is $499 setup plus $49/month, and the Workflow Pilot is $699 one-off. Connected systems are scoped after review.
Can services connect later? +
Yes. Each service can work alone, and another stage can be connected later when it makes the complete enquiry flow more useful.
What does the monthly fee cover? +
The monthly fee covers managed service work such as monitoring, tuning, knowledge updates, issue handling, reporting, and channel reliability checks.